About Us

Australian Owned | Professional Colour Specialists

Vivid Hair Store is an Australian-based retailer dedicated to the specific niche of professional hair colour, lightening systems, and salon-grade maintenance.

We were founded to address a gap in the local market: the need for a reliable, domestic source of high-end creative hair products that are often difficult to find on high street shelves. We move beyond general haircare to focus on the tools required for vivid transformations and professional upkeep.

Our Operational Model

Unlike many online marketplaces, Vivid Hair Store is not a drop-shipping service. We operate a physical inventory model from our facility in Alexandria NSW.

  • Stock Control: We physically hold the stock we advertise. This ensures that the item you see online is the item sitting on our shelf, ready for dispatch.
  • Fast Dispatch: Because we hold our own inventory, we process and dispatch orders directly via Australia Post, minimizing wait times and international shipping risks.

Authorised Sourcing

We maintain direct account relationships with official Australian distributors. When you purchase brands like Manic Panic or NAK Hair from us, you are receiving products that have:

  • Been sourced through the official Australian supply chain.
  • Been stored in temperature-controlled environments to maintain formula stability.
  • Retained their original manufacturer warranties and seals.

Expert Curation

Our product range is deliberately focused. We do not try to stock every brand; we stock the right brands. Our team selects products based on formulation quality and performance.

  • Creative Colour: Specialising in semi-permanent and direct dyes for high-impact results.
  • Technical Products: Providing the necessary bleaching and toning agents for accurate base work.
  • Aftercare: Stocking salon-grade treatments to maintain hair integrity post-colouring.

Commitment to Service

We operate under the regulations of Australian Consumer Law. We believe in clear communication regarding order status, accurate product expirations, and transparent return policies. Our support team is based locally and is available to assist with technical product queries or order tracking.

Contact & Business Verification

If you have questions about a product or the status of your order, please reach out to our team.

Store Name: Vivid Hair Store
Company Name: The Boring Group Pty Ltd
Phone Number: +61 402 602 979
ABN: 94 622 417 510
Email: hello@vividhairstore.com.au
Address: 217/14 Lexington Drive, 217, Bella Vista, New South Wales 2153, Australia
Support Days: Monday through Sunday
Support Hours: 6 AM to 11 PM (GMT+10:00) AEST (Sydney)